We are committed to building and maintaining the trust and confidence of everyone who interacts with us both online and in person. In particular, we want you to know that we are not in the business of selling, renting, or trading personal data, including email lists, with other businesses or organizations for marketing purposes.
If you have any comments or questions about this notice, feel free to contact us at any time.
1. Personal data that we process
The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.
2. How We Use Your Data
We will only use your data in a manner that is appropriate considering the basis on which that data was collected.
For example, we may use your personal information to:
reply to inquiries you send to us;
handle donations or other transactions that you initiate;
where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
3. When We Share Your Data
We will only pass your data to third parties in the following circumstances:
you have provided your explicit consent for us to pass data to a named third party;
we are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfills our legal obligations in relation to the use of third-party data processors; or
we are required by law to share your data.
4. Rights You Have Over Your Data
You have a range of rights over your data, which include the following:
Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).
You have the right to ask for rectification and/or deletion of your information.
You have the right of access to your information.
You have the right to lodge a complaint if you feel your rights have been infringed.
If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.
Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.
5. Cookies & Usage Tracking
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, like remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
6. Newsletter Mailing List
As part of the subscription process for our newsletters and blog updates, we collect personal information, such as your name and email address. We use this information to send you the updates you’ve asked us for, to contact you if we need to provide additional information, to check our records are right and check every now and then that you’re satisfied with what you’re receiving. We don't rent or trade email lists with other organizations and businesses.
7. Online Store
If you make a purchase from our online store, we use Square to process your payment. Square is a secure, encrypted payment platform, and we do not have access to personal information like your credit card number. You can learn more about Square’s Privacy Policies here.